Contact Us

Secure Message Center

For Non-Urgent Requests

For non-urgent requests, please consider sending us a Secure Message using the option below. Please allow up to two (2) business days for a response.

Schedule an Appointment

Speak to an Expert

Skip the wait! You can now schedule a virtual, phone, or in-person appointment. Our Member Advisors and Advocacy Team is ready to serve your needs at your convenience.

Schedule Appointment

Phone Numbers

TEXAS

San Antonio

(210) 673-5610

Del Rio

(830) 488-6322

Mississippi

Columbus

(800) 227-5328

Toll free

(800) 227-5328

Card Issues

Debit Card

Fraud, Lost/Stolen

(800) 227-5328

Fraud, Lost/Stolen After Hours

(888) 918-7313

Travel Notice

(800) 227-5328

PIN Activation

(866) 985-2273

Credit Card

Fraud, Lost/Stolen

(866) 820-3096

Travel Notice

(800) 227-5328

Vehicle Insurance Verification

AFFCU, Control #2333
PO BOX 2653
Sioux City, IA 51106

Update lien holder address online at: www.myinsuranceinfo.com

(800) 653-8812

Fax Numbers

Member Engagement Center

(210) 678-5294

Member Services

(210) 678-5291

Lending Department

(210) 673-5102

Human Resources

(210) 674-2968

Mailing Address

AFFCU Headquarters

1560 Cable Ranch Rd, STE 200

San Antonio, TX 78245

Overnight Package Notice: If you are mailing an overnight package, please use FedEX, UPS or another delivery service. USPS does not overnight to our address.

We Want to Hear From You!

At Soarion Credit Union (formerly AFFCU), our friendly staff is never more than a call, message, or appointment away. Please find our contact information and methods of communication below. We look forward to hearing from you.

Phone Numbers

TEXAS

San Antonio

(210) 673-5610

Del Rio

(830) 488-6322

Mississippi

Columbus

(800) 227-5328

Toll free

(800) 227-5328

Card Issues

Debit Card

Fraud, Lost/Stolen

(800) 227-5328

Fraud, Lost/Stolen After Hours

(888) 918-7313

Travel Notice

(800) 227-5328

PIN Activation

(866) 985-2273

Credit Card

Fraud, Lost/Stolen

(866) 820-3096

Travel Notice

(800) 227-5328

Vehicle Insurance Verification

Soarion Credit Union, Control #2333
PO BOX 2653
Sioux City, IA 51106

Update lien holder address online at: www.myinsuranceinfo.com

(800) 653-8812

Home Mortgage

Apply Online or Learn More: soarion.org/borrow/home-loans/mortgage-loans

Call us at

(833) 217-4304

Secure Message Center

For Non-Urgent Requests

For non-urgent requests, please consider sending us a Secure Message using the option below. Please allow up to two (2) business days for a response.

Schedule an Appointment

Speak to an Expert

Skip the wait! You can now schedule a virtual, phone, or in-person appointment. Our Member Advisors and Advocacy Team is ready to serve your needs at your convenience.

Schedule Appointment

Fax Numbers

Member Engagement Center

(210) 678-5294

Member Services

(210) 678-5291

Lending Department

(210) 673-5102

Human Resources

(210) 674-2968

Mailing Address

Soarion Credit Union Headquarters

1560 Cable Ranch Rd, STE 200

San Antonio, TX 78245

Overnight Package Notice: If you are mailing an overnight package, please use FedEX, UPS or another delivery service. USPS does not overnight to our address.